FAQ

  How do I get my ticket?

Once the purchase is successfully completed, you will receive your electronic ticket through the e-mail you provided upon registration. If you didn´t receive the ticket, you may contact us for assistance at [email protected]  or 08108877014

  Can I change my booking?

Yes, through our online Travel Agents, subject to payment of a change penalty and/or fare difference, if applicable, and according to the validity of the ticket. Connect with us through the online chatbot or our WhatsApp numbers or simply send us a mail to [email protected].

  Is my ticket refundable?

Some tickets are refundable, depending on the fare purchased. Read the fare rules when purchasing your ticket or ask for information via our chatbot. To request your refund, send us a mail to [email protected]. Some tickets are not refundable. The refund depends on the fare purchased.

  How should I purchase additional luggage?

To purchase additional luggage, please chat with us via any of our channels on our website or call our hotlines.  You can contact us for assistance at [email protected]  or +2348108877014

  Where is your Office?

Find us here:
No. 11 Da Silva street, Off Bisola Durosimi Etti Drive, Lekki phase one, Lagos, Nigeria

  Office Hours

Our agents are available during these times:

    Mondays - Fridays: 9am - 9pm

    Saturdays: 10am - 5pm

    Sundays: 1pm - 5pm

    Public Holidays: 10am - 9pm